Dear Internode
Hi. Remember me? I’m the girl who calls every day, right after her children are asleep and just about when the tech support guys realise they’re exhausted.
I understand that a lot of the people you deal with are difficult, inconsiderate and technically incompetent. However I have been polite, followed your instructions and even done crazy stuff like work through your troubleshooting guide in full before I even called you.
I believe that there is a great deal about this universe than we are capable of understanding. LIKE, FOR INSTANCE, AND HOWEVER STATISTICALLY UNLIKELY, IT IS ACTUALLY WITHIN THE REALMS OF POSSIBILITY THAT THE REPLACEMENT MODEM YOU SENT ME SUCKS AS MUCH AS THE DEAD PIECE OF SHIT IT WAS REPLACING SUCKED, EXCEPT MORE BECAUSE IT WAS NEW AND SHINY. SO WHEN YOUR MINION CALLS TOMORROW THEY’D BETTER BE TELLING ME THAT MY NEW FECKING MODEM IS ON ITS WAY AND THEY VERY MUCH HOPE IT’S THIRD TIME LUCKY FOR ME.
YOU SHOULD KNOW I’VE HAD SOME EXPERIENCE IN MATTERS OF THIS NATURE.
Thank you very much. I think I’ve finished now.
Updated 8/10: Victory, a third modem and some small financial consideration FOR FUCKING PISSING ME OFF are in hand. Blogging to resume any minute now.